We’re here to help
Once you purchase a module, you gain access to our ticketing system in your client area — the same place where you can view usage statistics, download your modules and access your invoices.
How support works
Your client area centralizes everything you need.
Purchase a module
Choose the module that fits your needs and complete your purchase.
Log in to your client area
Use your account to access your dashboard and services.
Open a support ticket
Create tickets, track status and interact with our team.
What you get
All in one place
Ticketing
Create and track support tickets for any issue.
Downloads
Access your purchased modules anytime.
Usage stats
Monitor your usage and plan capacity.
Invoices
Find and download your invoices.
Secure access
All your data in a secure space.
Guidance
Direct help from our team when you need it.
FAQ
How do I open a ticket?
After purchasing a module, log in to your client area and go to Support to create a ticket.
Where do I find my downloads?
In your client area, under Downloads you will find all the modules you purchased.
Are updates included?
Module updates follow our update policy. Details are provided in your purchase documents.